Customer Service: Claims
Lumpkin's Insurance Agency, LLC strives to streamline all of your insurance needs including your greatest time of need. We are happy to help you process your claim. We need to gather some information from you and details about your claim. We do not process the claims ourselves, but we'd be happy to help you in this process by forwarding your request directly to your insurance provider!
Report a Claim
To start the claims process, we will need the following information:
- Policyholder information: Name of insured, address, phone number, e-mail and policy number
- Description of loss: Time and date of loss, location of incident, detailed description of damages
- Vehicle information (for traffic accidents only): Current location of vehicle, owner information, driver information, type of car (year, make and model), license plate number
- Authority notification: Please note all authorities notified (fire dept., police, etc.)
- Report information: Report author, title (if any), date
- Additional comments: Is there anything else you think we should know? (Injuries, witnesses, etc.)
Phone: 409.924.7700
Fax: 409.924.7707
E-mail: tl@lumpkinsinsurance.com
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